kub9's Privacy Policy

Last Updated: January 2026

This Privacy Policy ("Policy") applies to the use of kub9's website and services. By opening an account on the kub9 platform or by starting to use its services, you agree to the terms of this Privacy Policy. We are committed to protecting your information and ensure the highest level of security through SSL encryption technology.

Section 1 What Information We Collect

kub9 collects the following types of information for the purpose of providing its services:

1.1 Personal Identification Information

The information you provide at the time of account registration may include:

• Full name and date of birth
• Email address
• Mobile number (for communication and account verification)
• Password (stored in encrypted form)
• National ID or passport number (applicable for identity verification)

1.2 Financial Transaction Information

When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, the details of the relevant transaction are recorded. This includes the transaction amount, time, and method. We never store the complete account details of your payment method.

1.3 Technical and Usage Information

When you use the kub9 platform, certain information is collected automatically:

• IP address and device information
• Browser type and version
• Visit time, pages viewed, and session duration
• Information obtained through cookies and similar tracking technologies
• Gaming history and betting activity logs

Section 2 Purpose of Information Use

kub9 uses collected information only for the following legitimate purposes:

• Account management: To create, verify, and secure your account.
• Service delivery: To facilitate betting, gaming, and financial transactions.
• Customer support: To resolve issues and provide assistance via 24/7 live chat.
• Fraud prevention: To detect and prevent unauthorized access and fraudulent activity.
• Responsible gaming: To identify risky behavior and provide necessary support.
• Promotional communication: To send information about bonuses, offers, and new services with your consent.
• Legal obligations: To comply with applicable laws and regulations.

We never sell or rent your personal information to third parties.

Section 3 Information Sharing and Disclosure

In certain circumstances kub9 may share your information with third parties. However, this is always done in a limited and controlled manner.

3.1 Service Partners

Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay), technology operators, and game software providers. These partners operate under strict confidentiality agreements.

3.2 Legal Obligations

We may be required to disclose information in order to comply with court orders, lawful requests from government authorities, or applicable law. In such cases we provide only the minimum information required.

3.3 Business Transfers

In the event of a transfer of kub9's business or assets, user information may form part of the transferred assets. You will be notified in advance in such cases.

Section 4 Cookies and Tracking Technologies

Cookies and similar technologies are used on the kub9 website. Cookies are small text files stored on your device.

4.1 Types of Cookies We Use

• Essential cookies: To maintain login status and ensure security.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To analyze and improve site usage.

You can control or disable cookies through your browser settings. However, this may limit some functionality of the site.

Section 5 Data Security Measures

kub9 follows industry-standard technologies and processes to protect your information:

• SSL encryption: All data transfers are secured through SSL/TLS protocols.
• Data encryption: Stored sensitive information is kept in encrypted form.
• Access control: Only authorized personnel can access personal information.
• Regular security reviews: Systems and processes are audited regularly.
• Data breach response: In the event of any data breach, we take prompt action and notify affected users.

Please note, however, that no method of transmitting or storing information on the internet is completely secure. While we ensure the highest possible protection, we cannot guarantee absolute security.

Section 6 Data Retention Period

kub9 retains your information for as long as necessary. The retention period depends on:

• The length of time your account remains active.
• The need to comply with legal or regulatory obligations.
• The time required to resolve disputes and handle legal claims.

Even after an account is closed, certain information may be retained for a period as required by law. Information that is no longer needed is securely deleted.

Section 7 Your Rights

As a user of the kub9 platform, you have the following rights:

7.1 Right of Access

You may request a copy of your personal information held by us. To do so, email [email protected].

7.2 Right to Rectification

If there is any inaccuracy in your stored information, you may request a correction. This can be done through your account profile or by contacting support.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal or regulatory obligations.

7.4 Right to Object to Processing

You may opt out of promotional communications. To do so, use the "Unsubscribe" link in any email or contact support.

7.5 Right to Data Portability

You have the right to receive your information in a structured, commonly used format, which you may transfer elsewhere as you wish.

Section 8 Protection of Minors

kub9 strictly enforces a 21+ age limit. Our services are for those aged 21 and above only. We do not knowingly collect information from minors. If it comes to our attention that a minor's information has been collected, it is deleted immediately and the associated account is closed.

Section 9 Third-Party Links and Services

The kub9 platform may include services from game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. These third parties have their own privacy policies. We are not responsible for their data collection or usage practices. We advise you to read the privacy policy of the relevant third party.

Section 10 International Data Transfers

In some cases your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that the transferred information remains protected in accordance with the standards described in this policy and that the relevant legal framework is followed.

Section 11 Policy Changes

kub9 reserves the right to update this Privacy Policy at any time. In the event of any significant change, we will:

• Post a clear notice on the website.
• Notify you at your registered email address.
• Update the "Last Updated" date at the top of the page.

Continued use of the service after any changes will be taken to mean that you have agreed to the updated policy.

Section 12 Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us:

This Privacy Policy is effective in accordance with Bangladesh Standard Time (BST, UTC+6). It should be read together with kub9's Terms and Conditions and Responsible Gaming Guidelines.